Conclusion
Conclusion
Overall, we learned much about Star Pharmacy on how it operates its dynamic and structured process, and the information systems used for the processes. Based on the information, we were able to identify the sources of issues within the current system and recommend a few changes to the procurement and patient prescription process. Team 5 recommends the implementation of the inventory software, InventoryX, and Med Central website as a collaboration tool for Star Pharmacy to improve the dynamic and structured process. InventoryX database software tool will enable the business to become more profitable and earn more value and the collaboration tool will enable the business to retain more customers through the user-friendly website and complete customer requests more effectively.
Acknowledgment
First and foremost, I would like to thank Shirley Thomas, the pharmacist in charge, for letting us come to her facility and explain to us how Star Pharmacy manages its business processes. A key takeaway learned from our visit at Star’s Pharmacy is that having an information system to support the structured procurement process is essential because it helps Star pharmacy to keep track of its inventory levels. Moreover, Star Pharmacy can always rely on its three main vendors, Kinray, McKesson, and Anda to refill their inventory stock. As a retail pharmacy, the dynamic process, patient prescription, is equally as important because Star Pharmacy strives to offer the best quality services to customers with the products and services offered, ranging from personal protective equipment to covid testing, to consultation services, to prescription fulfillment, and to in-person customer service.
Appendices:
https://www.pbahealth.com/resources/computer-rx/
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